Frequently Asked Questions

HeyMonitor.io is a simple, privacy-friendly uptime monitoring service for APIs and websites. We check your services at regular intervals and alert you when something goes wrong.

Sign up for a free account, add your first monitor by entering your website or API URL, choose your check interval, and set up your alert preferences. You'll be monitoring in less than 2 minutes.

No! Our free plan doesn't require a credit card. You can monitor up to 3 URLs with 5-minute intervals completely free, forever.

We offer 30-second, 1-minute, and 5-minute check intervals. The free plan includes 5-minute intervals, while paid plans get access to faster 30-second and 1-minute intervals.

When we detect downtime, we immediately send alerts through your configured channels (email, webhook, Discord, Telegram, or WhatsApp). We continue checking and will notify you when your service comes back online.

Yes, you can add custom headers including authentication tokens to your monitors. This feature is available on all plans.

We perform HTTP/HTTPS requests to your URLs and check for successful responses (status code 200). We also measure response time and track uptime statistics.

The free plan includes 3 monitors, 5-minute check intervals, email alerts, and 24-hour data retention. It's perfect for personal projects and testing.

Our paid plan costs €5/year (or €1/month) and includes 10 monitors, 30-second check intervals, all alert channels (email, webhooks, Discord, Telegram, WhatsApp), public status pages, 30-day data retention, and priority support.

Yes! You can purchase multiple paid packages. Each package adds 10 more monitors. For example, buying 3 packages gives you 30 monitors total.

We accept SEPA bank transfers and cryptocurrency payments through Bitonic.

We support email (all plans), custom webhooks, Discord, Telegram, and WhatsApp (paid plans only). You can configure multiple alert channels per monitor.

When downtime is detected, we send a GET request to your webhook URL with information about the incident. You can use this to integrate with your own systems or third-party services.

Yes, you can set custom timeout values and expected status codes for each monitor. Advanced alerting rules are coming soon.

A status page is a public-facing webpage that shows the real-time status and uptime history of your services. It helps keep your users informed about your service availability.

Yes, you can add your branding, choose which monitors to display, and get a custom subdomain (status.yourcompany.com style).

Status pages are included in our paid plan (€5/year or €1/month).

All data is stored in EU-based servers. We're operated by HeyTech Digital B.V. and comply with GDPR regulations.

No, we only store metadata like response times, status codes, and uptime statistics. We never store the actual content of your monitored pages.

Yes, all data is encrypted in transit (HTTPS) and at rest. We follow industry best practices for security and privacy.

We currently monitor from multiple EU-based locations to ensure accurate uptime tracking. Multi-region monitoring is coming soon.

Yes, we provide a REST API for managing monitors and retrieving uptime data. API access is included in all plans.

We maintain a 99.9% uptime SLA for our monitoring service. Our infrastructure is highly redundant and monitored 24/7.